Correcting the
Dependencies when the Customer Removes SQL Server Instance from the Orion
Server.
Issue: During the
Configuration Wizard after SQL Server has been removed from the Orion Server,
you have an Error in the ConfigurationWizard.log stating that it could not find
the SQL Service Dependency:
System.InvalidOperationException:
Service MSSQL$ was not found on computer '.'. --->
System.ComponentModel.Win32Exception: The specified service does not exist as
an installed service
Cause: The
Information Services, Collector Serivces and Job Engine v1 and v2 Services will
not update and Remove the Dependency of the SQL Server. This can occur if you
install the SQL Server Express prior to the Orion Installation, or if you
Installed the Evaluation of Orion and it automatically installed SQL Express.
Resolution:
1. Go into Add and
Remove Programs, and Remove Information Services, Collector Services and Job
Engine v1 and v2
2. Go into the
Installers Folder
a. Server 2003: C:\Documents and Settings\All
Users\Application Data\ Solarwinds\Installers
b. Server 2008: C:\ProgramData\Solarwinds\Installers
3. Run the Installer
For Information Services, Collector Services and Job Engine v1 and v2 (when
prompted select Typical)
4. Run the
Configuration Wizard, select Services and select Next.
The Wizard should
not complete successfully.
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